The key regulatory and operational updates are as follows:  

• Customs clearance and onward transportation from Jeddah must be arranged and completed exclusively by the customer; no carrier-assisted clearance or inland movement will be provided.  

• All transit cargo must be cleared and moved onward within fifteen (15) calendar days of discharge at Jeddah Port. A duly executed Letter of Indemnity (LOI), explicitly confirming compliance with this timeline, is a mandatory prerequisite for booking acceptance.  

• The Notify Party designated on the Bill of Lading must be legally established and operational in Saudi Arabia. For “To Order” bills, a second Notify Party domiciled in Saudi Arabia is additionally required.  

• The draft Bill of Lading must expressly incorporate the approved transit clause, as stipulated in Hapag-Lloyd’s latest tariff bulletin.  

• The payer and the collecting office must both be located in Saudi Arabia, with the latter being Hapag-Lloyd Saudi Arabia Ltd. All applicable charges must be settled exclusively via ODeX Saudi Arabia.  

• Delivery Orders will be issued solely upon full settlement of all outstanding freight, surcharges, and local charges.  

• In cases of non-compliance—including failure to clear customs or delayed onward movement—Hapag-Lloyd reserves the right to relocate containers to alternative terminals or depots, as operationally necessary. All associated costs (including but not limited to storage, terminal handling, customs formalities, relocation, and onward transport) shall be borne exclusively by the shipper. 

Customers with affected shipments are strongly advised to coordinate proactively with their Saudi-based agents and logistics partners to ensure timely compliance and mitigate potential service disruptions or cost exposure.  

Resource.: https://mp.weixin.qq.com/s/_QtL7sTQKt87XX6KNx0Syg