From left to right: Jakub Kłoczewiak, Chief Operating Officer of Allegro; Agnieszka Świerszcz, CEO of DHL eCommerce Poland; Pablo Ciano, CEO DHL eCommerce.
This collaboration allows Allegro’s patrons to benefit from DHL’s expansive logistics infrastructure, encompassing DHL BOX 24/7 lockers, DHL POP collection points, and courier delivery options. The strategic alliance is crafted to improve the ease and availability of online shopping, in sync with the shifting market dynamics and consumer choices.
Agnieszka Świerszcz, CEO of DHL eCommerce Poland, commented, “Introducing our parcel lockers, pickup points and courier deliveries to the Allegro Delivery program is an important step for us and an example of our efforts to meet the dynamically growing needs of the e-commerce market in Poland. By supporting programs such as Allegro Delivery we are ensuring fast, convenient and reliable deliveries for both shoppers and retailers.”
The Allegro Delivery program, devised to offer cohesive delivery options, provides customers with a variety of choices: access to parcel lockers, collection points, or doorstep delivery. Within this scheme, Allegro takes full charge of the package’s trip, covering everything from shipping to handling complaints or product returns. By consolidating the delivery operations, Allegro guarantees a smooth process for purchasers and vendors alike, acting as the sole contact point throughout the transaction.
As a result of this partnership, Allegro’s users are anticipated to have enhanced access to DHL’s dependable and efficient shipping solutions, which will refine their e-commerce experience. DHL eCommerce, renowned for its extensive network of parcel lockers, advanced sorting centers, and dedication to environmental sustainability, maintains its position at the forefront of offering cost-effective and reliable package delivery services throughout Poland.
Furthermore, the growth of last-mile logistics, especially in out-of-home delivery solutions such as parcel lockers and collection points, caters to the increasing consumer appetite for speedier, more adaptable, and eco-conscious delivery options. This pattern is particularly notable in Poland, where the DHL Online Shopper Trends Report indicates that 64% of online consumers favor parcel lockers over traditional home delivery.
As the Polish e-commerce sector is forecasted to expand by 9.63% annually, achieving a value of US$36.13 billion by 2029, and with 96% of consumers considering delivery choices to be pivotal in their buying decisions, collaborations like the one between DHL and Allegro are vital for satisfying future market needs.